Clint’s 2017 Vacation
What – Clint is taking a vacation to South Africa.
When – July 19 – August 3rd.
I do not take long or frequent vacations and I have not been back to South Africa for 5 or more years, however this year my favorite grandmother is turning 80 and celebrating her 60th wedding anniversary to my grandfather.
As one of my gifts to them, I am traveling to South Africa to help both of them celebrate.
Since South Africa is about 22-hours (by plane), it is not a trip you take for just a weekend, so I will be gone for 2-weeks.
How does this affect my clients?
You should not notice any difference in service with some slight exceptions which I will cover below.
Craig Thomson will be available to perform onsite and remote service as needed in my absence. I will also be working from South Africa because I am a workaholic, so don’t be surprised if your tickets are serviced and closed by me while I am away.
Can I still call or text for service?
Yes, because I am a genius (:P) your calls or texts to any of my numbers will be routed through the Internet to my local number, and to Craig, should I be unavailable for whatever reason.
Keep in mind that South Africa in the other hemisphere, on the other side of the planet and 8-hours ahead of us. Therefore the best time to reach me by phone will be from 7am to 3pm CST.
What is the best way to get service while you are gone you might ask?
Sending your request to Service@Celeratec.com is the best way to get your issue handled. Emails to this address automatically open a ticket with your request for everyone to see. I can handle it in South Africa or Craig can handle it here and we will both know when an issue is resolved.
For Your Reference
To Request Service – Service@Celeratec.com
To Speak to or Text with Clint – 214-550-2118 or 214-893-5516 or 214-566-5450
To Speak with Craig – 682-433-8188 or 214-550-2107
To Text with Craig – 682-433-8188
If you have any questions about this trip, please feel free to email or call me directly.
Now feel free to stick around a bit longer and view this wonderful music video about celebrating granny on her milestone birthday.