Celeratec is established (Over 15 years and running!) and successful because we are thorough, knowledgeable, and run our business with the highest levels of integrity and ethics. We will not lower our standards or ethics to maintain or gain income.
We pay attention to details – details you are not even aware need to be paid attention to! The details of your systems and procedures will be discussed and prioritized for you.
We will initially communicate with you based on your experience with technology, minimizing techno-babble whenever possible. That said, we challenge each of our clients to be the best they can be which means being informed and proficient in their use of technology to ensure they have the best chance for success.
We will assume you want to succeed, which means we will make sure you are clearly aware of the costs, skills and knowledge acquisition important to your company’s level of success. This includes issues that you may not want to deal with but will need to embrace in order to maintain your company’s viability and to rise above your perceived competitors. We will be here to coach you through your frustrations!
We take your business success personally because we believe that is why you will have partnered with us. We uncompromisingly take that trust and responsibility very seriously.
In a perfect world, there would never be any service dissatisfaction, however situations arise and for these instances, we offer the following guarantees to you:
– 100% Guarantee –
We guarantee that you will be 100% satisfied with our work. If not, simply say something before the technician leaves, and if we cannot correct this issue, you will not be billed!
– 14 Day Warranty –
We warranty all labor for a full 14 days. If the problem returns, we’ll come back and resolve the issue for free.